Privacy Policy

Privacy Policy for Gourmand Perfumes

Introduction

Welcome to Gourmand Perfumes’ online sanctuary! We are dedicated to creating a seamless and personalized experience while prioritizing your privacy and data security. This comprehensive Privacy Policy outlines our practices regarding the collection, handling, and protection of personal information in adherence to various international privacy laws.

Scope

This policy encompasses all aspects of our digital presence, including but not limited to:

1. Our official website at http://gourmand-perfumes.karachi-pakistan.com.
2. Mobile applications and services associated with our brand.
3. Any interactive features or tools available on our platforms.
4. Products and services offered through our websites and applications.

Please note that this policy does not extend to external third-party platforms, apps, or services accessible through links on our site, as they have their own privacy policies governing data collection and usage.

Processing Activities

Your interactions with us may involve:

1. Creating an account and utilizing our applications and services.
2. Visiting and navigating through our websites linked to this Privacy Policy.
3. Subscribing or opting-in to receive communications, including newsletters, promotional emails, telephone calls, or text messages/SMS.

Personal Data Collection

We gather various forms of personal data to enhance your experience and personalize our services:

1. Account Information: Details required to set up and manage your user account, such as name, email address, and password.
2. Payment Information: Data related to transactions, including cardholder name, card number, expiration date, and security codes.
3. Financial Information: This may include bank account details for direct payments or financial records for fraud prevention.
4. Purchase Information: Details about products purchased, such as order history, quantities, and shipping addresses.
5. Mobile Device Identifiers: Unique identifiers from your mobile device, used to customize content and improve performance.
6. Location Data: Information about your geographical location, gathered to provide localized services and offers.
7. Feedback and Reviews: Content you share with us through surveys, reviews, or feedback forms.
8. Social Media Information: Data from social media platforms when you interact with our content on these sites.
9. Product Information: Preferences, ratings, and comments about our products to enhance your shopping experience.

We collect this data through various methods, including direct user input, analytics tools, and automated technologies embedded in our applications. Third-party service providers may also share Personal Data with us, but they are bound by their respective privacy agreements.

Cookies

Cookies play a vital role in enhancing your experience on our site:

1. Strictly Necessary Cookies: These ensure basic functionalities, such as allowing you to log in and navigate through the site.
2. Preference Cookies: Customizing content delivery and remembering user preferences.
3. Analytics Cookies: Tracking website usage and gathering analytics data for performance improvements.

Users can exercise control over non-essential cookies via our Cookie Manager tool.

Retention and Deletion

We maintain personal data only for as long as necessary to fulfill the purposes collected, which may include:

1. Processing orders and providing customer support.
2. Personalizing your experience on our platforms.
3. Complying with legal obligations and regulatory requirements.
4. Conducting market research and analytics.

Once the purpose is fulfilled or when data is no longer required, we securely delete or anonymize your personal information.

Security Measures

We implement robust security measures to safeguard your data:

1. Employing encryption for data in transit and at rest.
2. Utilizing secure third-party processing partners who adhere to strict privacy standards.
3. Regularly reviewing and updating our security protocols to protect against potential threats.

Children’s Privacy

Gourmand Perfumes does not intentionally collect or solicit personal information from children under the age of 18. If you believe we have collected such data in error, please contact us immediately, and we will take prompt action to rectify the issue.

Your Rights

Depending on your location, you may have various rights regarding your personal data:

1. Access: The right to request access to and receive a copy of your personal data.
2. Rectification: Correcting inaccurate or incomplete information.
3. Erasure (Right to be Forgotten): Requesting the deletion of your data in certain circumstances.
4. Restriction: Limiting the processing of your data for specific purposes.
5. Portability: Obtaining a copy of your data in a structured, commonly used format.
6. Objection: Objecting to or withdrawing consent for data processing.
7. Non-Discrimination: Ensuring that no adverse decisions are made solely based on automated data processing.
8. Appeals and Complaints: Filing appeals or complaints with our privacy team or relevant regulatory authorities.

To exercise these rights, please reach out to our dedicated privacy team at your earliest convenience.

Changes to Policy

We reserve the right to update this Privacy Policy at any time to reflect changes in our practices or legal requirements. Any modifications will be effective immediately upon posting on our website. We encourage you to review this policy periodically for the latest information.

Contact Information

For any inquiries, unsubscribe requests, or data-related concerns, please contact us:

• Email: [email protected]
• Postal Address: [Provide address]

We appreciate your trust in Gourmand Perfumes, and we are committed to protecting your privacy throughout your journey with us.